We are very excited to announce that our corporate headquarters is moving to a brand new (to us!) location in Wilmington, Delaware. It’s only a few short miles from our current location, even though our new address has a different city name. We are very fortunate to have experienced significant growth over the past five years and all of our employees are beyond excited to have their own space – something we do not take for granted since we are truly bursting at the seams in our current location. Just for example, I am personally sitting in the same office as Operations, Administration, and even a part of Finance! Our new location is 250% larger than our current one and also features an improved data center on its own floor.

We’re very lucky here at SevOne to have a number of partners throughout the world that we can rely on to support us (you might have seen our global partner press release on CRN and SNS Europe.) We pride ourselves on the network performance management expertise at our disposal and this is something that our customers around the globe have been benefiting from for some time. Our partners act as a constant source of support to those businesses and organizations who rely on SevOne everyday for fast and scalable performance monitoring.

Have you ever been part of something special? Maybe it was a great class led by an inspiring teacher. Or maybe it was a charity doing important work. Or perhaps you were on a team that you knew in your heart had the right stuff to go all the way. This is the way I feel about SevOne. I know something great is happening when I stop in late at the office after an extended business dinner and find the architecture and development teams working through a challenge, while one developer plays guitar and another group is passing around a footbag (not to mention having to duck as a miniature remote control helicopter hovers over my head).

In part 4 of our video whiteboard series, our CTO, Vess Bakalov outlines the architecture and monitoring of VMware infrastructure via vSphere vCenter. He further describes the advantages of using an integrated monitoring system where from a single pane of glass, the performance of guest VMs can be tracked and analyzed along with the OS and application performance inside of a VM and the underlying network performance.

Virtualized infrastructures and cloud deployments have become part of our everyday work lives. Now more than ever as IT managers, we are faced with decisions about operational efficiency and cost savings in our data centers as well as balancing the best service with the most amount of transparency to users. One out of every three conversations we have with our customers is about tools consolidation. Over the years, departments within different organizations have purchased products to serve specific needs and have accumulated an unwieldy amount of point solutions that are not integrated together. Further, teams don't communicate and are not able to look at the big picture of network, server, and applications together to make decisions.

ACS, a Xerox Company, recently held their annual ACS ITO Client Symposium in Orlando, Florida. This is their largest client event and traditionally it was just for their ITO clients – it was expanded this year to include BPO and Xerox clients. SevOne was one of several partners featured in the ITO CTO booth at the conference, providing us the opportunity to interact face-to-face with hundreds of ACS clients at the C-level, and give a short presentation on our relationship with ACS ITO. 

Most vendors throw around the term scalability as a buzzword to ensure their customers they can grow to meet their needs. The fact of the matter is that almost every performance monitoring solution has its breaking point. Vendors hope you will buy enough product and be so invested with them, that you have no choice but to continue and throw good money after bad money.

Last week I heard a high school principal share the story of how she transformed an underperforming, poor school into an example of excellence that now attracts national attention.

How did she do it? She started with the foundation of every school – the teachers. She asked two important questions of each teacher. First, how much does he or she love his or her students? And second, how much does she care about her job as a teacher? These questions were the basis for keeping and hiring new teachers. Teachers who were primarily motivated by a paycheck were weeded out and replaced with teachers who passionately cared about the students they were teaching. Once the principal built a solid foundation of teachers, she could build the rest of the curriculum, programs, policies, commitments, and goals of educating each student.

In Part 3 of SevOne's educational video whiteboard series, SevOne CTO, Vess Bakalov explains how to use high frequency polling for reporting, troubleshooting and trending the performance of your IT infrastructure.

If you are a fan of Geoffrey Moore like I am, you may have read  Dealing with Darwin. I recently found this book to be a great refresher and highly relevant to how SevOne is driving innovation today in the Network Performance Management market. I was fortunate enough to have experienced crossing a chasm and then a wild ride inside a tornado with VERITAS Software in storage management. I have also experienced a few failed chasm crossings with usage-based billing and the integration of data security with storage management. My recent blog post on SevOne’s innovative architecture led me to again review Moore’s work on growth market strategies.

Last week we posted the first video in our educational video whiteboard series and now part 2 is available.

In this video on Scalable Distributed Network Management, SevOne's CTO, Vess Bakalov discusses the advantages of a peer-to-peer vs. a hierarchical architecture for collection, aggregation, and reporting of network performance statistics.